Training & Support

Need a Definition?

Visit our glossary page for details about academic credentials, class types and instruction modes.

About Training & Support

The Office of the Registrar works to build strong partnerships with academic and administrative offices across campus. Through such relationships we all benefit from more efficient and accurate processes that provide the highest level of support to our students and other stakeholders.

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To support these partnerships, the Office of the Registrar:

Shares information via听the biweekly Registrar Network email newsletter
Holds a town hall meeting every fall and听spring

Schedules meet-and-greets with academic and administrative offices
Provides live training sessions to campus staff (see below)
Sends information to liaison email lists
Provides direct support as needed

Live Training & Events

Subscribe to the Registrar Network newsletter or review the calendar feed below for upcoming Office of the Registrar town halls, training sessions and drop-in hours.

Upcoming Events

Online Training Courses

CU:听Introduction to CU-SIS - Campus Solutions

Length: 45 minutes

This course is required for anyone requesting access to CU-SIS. Learn about the integrated applications that make up CU-SIS, and how to navigate the systems and search for information.

A score of 70% or higher is required to receive completion credit.

How to Access Skillsoft

Log in to听.
Click on the听CU Resources听tab, if applicable.
In the navigation menu (upper right), click the menu听icon听(NavBar).
Click "CU Resources," then "Training."
Click the Skillsoft tile.
In the "Search Content" field, type the course title and either hit the Enter/Return key or click听the magnifying glass icon.
Locate the course and听click "Launch."
The course will open in a pop-up window.

CU: FERPA

Length: 45 minutes

This course will enhance your understanding of the confidentiality protections that federal law affords the records and information that the university maintains about our students.

University employees with CU-SIS systems access must earn a passing score every three years听to retain systems access.

CU: FERPA for Faculty

Length: 30 minutes

This course defines what student education records are and who has access to them as well as the rules that apply to accessing and releasing student information.

How to Access Skillsoft

Log in to听.
Click on the听CU Resources听tab, if applicable.
In the navigation menu (upper right), click the menu听icon听(NavBar).
Click "CU Resources," then "Training."
Click the Skillsoft tile.
In the "Search Content" field, type the course title and either hit the Enter/Return key or click听the magnifying glass icon.
Locate the course and听click "Launch."
The course will open in a pop-up window.

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Student Enrollment Processing for New Administrative Staff (Video)

Length: 1 hour, 16 minutes

This (video) is geared to help new administrative staff understand what the Office of the Registrar's enrollment and records service team does, how to navigate the website, how to process enrollment activities in CU-SIS and more.

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About Student Referrals

When referring students to academic offices, the Office of the Registrar will say, "Contact your dept/school/college to see if X is a possibility." We are happy to discuss these situations immediately to clear up any confusion.

As the Office of the Registrar processes transactions for nine different colleges, schools and programs, each with varying policies that periodically change, we may not always know the current policies. We refer students to academic offices with the prescribed language above to avoid confusion and misinformation. Some examples:

GPA for probation/suspension
Good academic or dean's list standing requirements
Degree requirements, in-residence credit, and course cutbacks/repeat rules in degree audit
Transfer credit equivalencies
Signatures required for intercampus enrollment registration
Holds placed by other academic or administrative offices

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