Police officers should be neutral, fair and equitable when it comes to interviewing people involved in crimes听to best ensure a successful investigation. That鈥檚 the theory behind a science-based interviewing methodology called , which also emphasizes taking care not to re-traumatize crime victims while gathering information.听
CUPD members receive FETI training to incorporate trauma-informed techniques when interviewing crime victims, April 2022.
Members of the CU Boulder Police Department (CUPD) received FETI training this spring, learning to maximize information collection from victims, witnesses and suspects after a crime occurs. The technique was put into practice immediately, adding to CUPD鈥檚 slate of options to help address mental health concerns and connect the campus community to resources.听
鈥淲e are thrilled to be pioneers in this area, which is so important to help ensure not only the success of interviews but also to treat crime victims with the utmost care and respect,鈥� said Assistant Vice Chancellor for Public Safety and Chief of Police Doreen Jokerst. 鈥淧lacing this type of emphasis on mental health is also right in line with our other community support programs, such as providing an embedded victim advocate and our embedded clinician.鈥澨�
The method is founded in the neurobiology of trauma and attempts to create an environment where those impacted by crime feel comfortable enough to share the experience they鈥檝e had. Officers are trained to ask questions in a non-leading way, allowing crime victims to respond to cues and share information in a narrative manner.听
鈥淎s our officers investigate crimes, it is important to understand how traumatic incidents are coded in the brain,鈥� said CUPD Commander Eric Edford, who is also an investigator for the department. 鈥淔ETI gives officers a tool to help extract facts when people who are involved with these crimes may not be able to readily recall information.鈥�
Trainers describe the method as 鈥�collecting the dots, not connecting the dots,鈥� to emphasize the importance of separating the interview from other investigative steps. This helps ensure fairness and neutrality, while leaving less information on the table.听
At the CUPD-hosted regional FETI teaching sessions, members of the Boulder County Sheriff鈥檚 Department, the Boulder County District Attorney鈥檚 Office and other police agencies joined university police to train, first learning the theory and then practicing interview skills.听
FETI trainer Lori Heitman explained that gathering information without re-traumatizing victims is crucial.听鈥淲e focus on what crime victims can鈥檛 forget听not on what they can鈥檛 remember. By focusing on sensory information, we may get to the implicit details they didn鈥檛 even realize they took in,鈥� she said.
Heitman equates the human brain to a crime scene, to be handled with the utmost care during an interview. 鈥淲e don鈥檛 want to edit information听or use leading or coercive questions, because that can become part of the fact pattern and may not be accurate,鈥� she said. 鈥淲e have to be purposeful about not putting anything into someone鈥檚 memory.鈥澨�
Instructor Carrie Hull said she was impressed by CUPD鈥檚 awareness of the trauma-informed movement and willingness to help share the science-based methodology, which is continually pivoting as new information on how the brain processes trauma becomes available. Officers included in the training will put their newfound knowledge to good use, maximizing the amount of information gathered during an interview, to conduct the most thorough investigation possible.听
鈥淲e reduce anxiety so crime victims can share the experience they had,鈥� said Heitman, who pioneered the use of FETI techniques. 鈥淚f you don鈥檛 get the interview right, then other things don鈥檛 go as well,鈥� she said. 鈥淏etter interviewing can lead to better conviction rates, which can benefit everyone in the community鈥攂oth on campus and off.鈥�
