Real-time Captioning Services Faculty FAQ

Real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. This allows the student to read what is being said during a class session; both lecture and discussion. A captionist can also perform remotely by receiving an audio signal from the room and relaying the captioned text back to the student’s mobile device.

Real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. This allows the student to read what is being said during a class session; both lecture and discussion. A captionist can also perform remotely by receiving an audio signal from the room and relaying the captioned text back to the student’s mobile device. 

Real-time captioning services are scheduled by Disability Services upon request from the student approved for the accommodation. If a student submits a request directly to you as the instructor of the course, please forward the request to dscommaccess@colorado.edu with the student’s name and contact information. Disability Services will then follow up with the student regarding their request.  

The service provider attending your class (remotely or in-person) may need to work with you and Disability Services to gain access to course materials so that they are familiar with content. All assignments and course-related information will be kept confidential. 

Professors may need to wear a microphone to transmit the audio directly to a captioner. Microphones will be provided by Disability Services.

Disability Services covers the cost of all real-time captioning services for students approved for the classroom accommodation.

A copy of the transcript is delivered to the student after the class. Real-time captionist will only deliver services when the student is present in the class session. The transcript is for the student’s personal use per a signed agreement. 

Yes, real-time captioning provides an instant translation of spoken English into written English text that is displayed on a laptop monitor, tablet or cell phone. Professors may need to wear a microphone to transmit the audio directly to a captioner. Microphones will be provided by Disability Services.

  • Captioners have an ethical responsibility to remain neutral. They cannot answer personal questions about the student, interject personal opinions, or assist a student with schoolwork. They are there strictly to transcribe what is being said.
  • Remote captioners listen to what’s happening in the class and transcribe it in real time. Because captioners are remote, instructors rarely have any interaction with them.
  • On-site captioners will be in the classroom and need sufficient space to set up their steno equipment.
  • Captioners should not be expected to hand out papers, take notes, participate in discussions or attend class when the student is absent.