General Information
Refunds typically result from schedule adjustments, health insurance waivers, overpayments, financial aid, or confirmation deposits. There are two important things to keep in mind about refunds:
- Regardless of who paid the bill (except for parentÌýloanÌýrefunds designated forÌýthe parent borrower), refunds are issued in the student's name.
- Refunds reflect current account activity. It is possible that you could see new charges on your billÌýafter getting a refund (due toÌýschedule changes, enrollment in waitlisted classes, or financial aid adjustments, for example) and you are responsible for paying the new charges. Also, Continuing Education classes are billed separately so it is possible to get a refund from your Main Campus student account and still owe a bill to Continuing Education.
Financial Aid Refunds
Financial aid begins applying to bills the Monday before the first day of classes. Check your To-Dos in Buff Portal to secure your funds. If your financial aid exceeds the amount of your bill, you can expect the financial aid refund to be processed around the Friday before classes start.ÌýSet up direct depositÌýto avoid a delay in getting your refund.
Financial aid refunds will be available starting around the following dates (dates may be subject to change):
- Spring 2024:Ìýrefunds from financial aid overages begin processing onÌýWednesday, Jan. 10. Â鶹ÒùÔº who have signed up for direct deposit for refunds by Jan. 9, may see the refundÌýin their bank account as soonÌýas Friday, Jan. 12, depending on the bank (3–5 business days is normal). Â鶹ÒùÔº who are not signed up for direct deposit for refunds, will be issued a check which will be mailed to their mailing address in 7–10 business days.
- Summer 2024:Ìý°Õµþ¶Ù
- Fall 2024: beginning Wednesday, Aug. 21Ìý(may be subject to change)
Confirmation Deposit Refunds
Graduates
Your confirmation deposit will be refunded about eight weeks after graduation, less any outstanding charges.
Withdrawals or Leave of Absence
If you withdrawÌýby established deadlines, the confirmation deposit will be applied to any outstanding charges first, which may include a withdrawal fee.ÌýThe remainder will be refunded to you about 6–8 weeks after your withdrawal.ÌýUpon returning to CU,Ìýyou will need to pay the confirmation deposit again before you can register for classes.Ìý
New Â鶹ÒùÔº Who Do Not Attend Classes
New, readmitted and transfer students who do not attend classes forfeit the confirmation deposit and are not eligible for a refund.
Other Refunds
Credit Card Refunds
If your bill was paid by a credit card, the refund will be returned to the credit card company. The 2.85%Ìýservice fee charged by NelNet Campus CommerceÌýis nonrefundable. Credit card refunds are processed weekly.
Housing Deposit Refunds
Housing deposits are generally released after spring semester ends in mid-June. For more information, visitÌý.
Parent Loan Refunds
Refunds for parent loans are issued weekdays by check to the person (parent or student) indicated on the borrower’s application. Parent loan refunds are not eligible for direct deposit.ÌýFor more information, visitÌýParent Loans.
Withdrawal RefundsÌý
If youÌýpaid tuition and fees and withdraw from the semester within established deadlines,Ìýyou may be eligible for a refund. For more information, visitÌýWithdraw from the Semester.
ReturningÌýÂ鶹ÒùÔº and the Confirmation Deposit
First-years, new transfers: Please log in to your application atÌýÌýto pay your confirmation deposit.ÌýÌýDo not follow these instructions to pay your confirmation deposit.
Returning students: Because you receiveÌýyour confirmation deposit back when you take a break from school (whether it is applied to outstanding charges or refunded), you need to pay it again if you return.
Repaying the Confirmation Deposit
- Make sure your IdentiKey is activated.
- Log in toÌý.
- Locate the Tuition & Fees card and click on the overflowÌýmenu (the three vertical dots in the upper right corner).
- Click "Confirmation Deposit."
- Click "Pay Deposit"Ìýand followÌýthe instructions to complete your payment.